VERSION 1.1.41 NOTE (The Privacy Policy was last updated on 16th Feb 2024)
Privacy Policy
1. INTRODUCTION
1.1 This Privacy Policy (notice) provides you with details of how we collect and process your personal data through your use of our website https://www.themarriagepartnership.com , emails, paper forms, purchase Our goods or services, or engage with Us on social media.
1.2 By accessing or using or website or using our services, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use our website or services.
1.3 By providing us with your data, you warrant to us that you are over 16 years of age. Our website, podcasts and social media accounts are not deigned for use by children under age 16, and We do not knowingly solicit personal data from anyone under age 16. If You are under age 16, do not access or use Our website or related products or services. If You become aware that We have collected data of anyone under the age of 16, please contact Us so that We may delete that data.
1.4 BEULAH CONNECTIONS LTD (Trading as THE MARRIAGE PARTNERSHIP) are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
1.5 Contact Details
Our full details are:
Full name of legal entity: BEULAH CONNECTIONS LTD (TRADING AS THE MARRIAGE PARTNERSHIP)
Email address: coach@themarriagepartnership.com
Postal address: 19 Boulevard, Weston-super-Mare, North Somerset, BS23 1NR, United Kingdom
1.6 It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at coach@themarriagepartnership.com
1.7 This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at https://www.themarriagepartnership.com/terms-and-conditions
1.8 Please read this Privacy Policy carefully. We may modify this Privacy Policy at any time without prior notice to you. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s).
1.9 We encourage You to review this Privacy Policy periodically, when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted. You may contact The Marriage Partnership by email at coach@themarriagepartnership.com
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you and your partner:
· 2.1 Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims. If You do not want Us to access information from your Social media, please go to the specific social networking site and change Your privacy settings.
· 2.2 Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, marital status, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. We store limited financial data. Most financial data is transferred to Our payment processor, STRIPE and You should review these processors’ Privacy Policy to determine how they use, disclose, and protect Your financial data. As a courtesy, STRIPE’S Privacy Policy can be found here: https://stripe.com/privacy. When invoices are paid directly into our UK business bank account, we will advise you of the bank when you sign a coaching agreement with us.
· 2.3 User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
· 2.4 Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
· 2.5 Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
· 2.6 We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
· 2.7 Geographical Data that includes data about your country, state, province or county of residence. We process this data to check compliance with regional regulatory authorities. Our lawful ground of processing is Legitimate Interest.
· 2.8 Other Data Sometimes we use 3rd Party software applications for video conferencing and questionnaires or inventories. It will be clear that you are using these. The privacy of your data when using those applications will be the responsibility of those 3rd Party applications. We do provide some links to these under the section with the heading called Third Party Links
2.9 Sensitive Data
2.9.1 We may need to collect the following sensitive data about you in order to deliver the services or products we provide.
Religious or philosophical beliefs, sexual life and sexual orientation
2.9.2 We require your explicit consent for processing sensitive data, so when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing.
2.9.3 This consent will be a signed written form either sent by you as an email, or an image taken with a mobile/cell phone . We may use a 3rd Part Provider called foccusinc.com based in the U.S. to help us with questionnaires/inventories. When we do this we will ask for your consent. Any data sent to us by email is sent using your initials only so that it can’t be identified by others. How foccusinc.com handles the privacy of your data can be found at
https://foccusinc.com/RegisterFacilitatorStep2.aspx. The Marriage Partnership does not keep any special/sensitive category about you after your coaching contract with us has ended.
2.9.4 Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
2.9.5 We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at coach@themarriagepartnership.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
2.9.6 We may process your personal data without your knowledge or consent where this is required or permitted by law.
2.9.7 We do not carry out automated decision making or any type of automated profiling.
3. HOW WE COLLECT YOUR PERSONAL
3.1 We may collect data about you by you providing the data directly to us (for example by filling in forms on our site, or our chosen creator marketing platform or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our Cookie Policy for more details about this.
3.2 Our website has been developed using the Squarespace platform, so data collected may be stored by them. The Squarespace.com privacy policy can be found at: https://www.squarespace.com/privacy
3.3 We may receive data from third parties such as analytics providers such as Google based outside the UK and/or the EU, advertising networks such as Facebook based outside the UK and/or the EU, such as search information providers such as Google based outside the UK and/or the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
3.4 We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside or outside the UK and/or the EU.
3.5 We may receive personal data from online relationship and personality profiling questionnaires and inventories using 3rd party providers. We will only do this with your consent.
4. MARKETING COMMUNICATIONS
4.1 Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
4.2 Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
4.3 Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
4.4 You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at coach@themarriagepartnership.com at any time
4.5 If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
5.1 We may share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our company and website, and marketing additional goods and services to You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests.
5.2 We may have to share your personal data with the parties set out below:
• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers
• Government bodies that require us to report processing activities.
• Fraud prevention agencies.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.
5.3 We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
5.4 Advertisers: We may use third-party advertising companies to run and manage Our ads, such as to produce ads that appears when You visit Our website. These companies may use information about Your visit to Our website and other websites that are contained in web cookies (as described below) to offer You personalized advertisements about goods and services that might interest You. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
5.5 Interaction With Others: If You interact with others on Our website, or Facebook page, such as participating in a group chat or a group online course, other users may have access to some of Your data, including Your name, profile picture, and Your history of interaction with Our website or Facebook page, such as prior comments or posts.
5.6 Online Postings: When You post online, Your posts may be viewed by others, and We may distribute Your comments outside the website.
5.7 External Links: Our website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third parties and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information and by different methods than We do.
5.8 Other Purposes: We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.
6. INTERNATIONAL TRANSFERS
6.1 Our website is hosted by servers managed by squarespace.com. Our emails are hosted by fasthosts.co.uk and our email marketing by convertkit.com. Our video conferencing tool is provided by zoom.us. We believe these servers are located in the USA & UK but may include others. Therefore, if You reside outside of these countries, some of Your data will be transferred internationally to and stored on those servers. In addition, We may use third-party processors (including payment processors) and subcontractors located in the United States of America and the Philippines. We use all reasonable methods to protect the safety of Your data during transfer, including hosting Our website on reputable servers and engaging reputable third-party processors. By using this site and providing Us with information, You consent to this transfer, processing, and storage of Your information as international. Note that the privacy laws in various countries may not be as strict as those in other countries. Please be aware that:
• 6.2 We may transfer data that We collect to locations outside of Our headquarters for processing or storing, and the data may be processed by Our staff or by third-party processors. For example, We may engage third parties to fulfill orders. By submitting Your personal data, You agree to this transfer, storing, and processing. We take all reasonable steps to make sure Your data is treated securely and in conformity with this Privacy Policy.
• 6.3 Data that is provided to Us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.
• 6.4 The transmission of data via the internet is never completely secure, and We cannot guarantee the security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk.
• 6.5 Where data that You have transmitted to Us is password protected, You are responsible for keeping the password confidential. You are exclusively responsible for any breaches of Your data that results from Your own disclosure of or failure to protect Your password.
6.6 We are based in North Somerset, United Kingdom:
We are subject to the provisions of the UK General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the UK, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
• 6.7 We may transfer your personal data to countries that the relevant regulatory authorities in the United Kingdom have approved as providing an adequate level of protection for personal data by; or
• 6.8 If we use US-based providers that are part of a UK regulator approved privacy framework, we may transfer data to them, as they have equivalent safeguards in place; or
• 6.9 Where we use certain service providers who are established outside of the UK, we may use specific contracts or codes of conduct or certification mechanisms approved by the United Kingdom regulators which give personal data the same protection it has in the UK.
6.10 If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
7.1 We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us.
7.2 By consent to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.
7.3 We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
8.1 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8.2 When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
8.3 For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
8.4 In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
8.5 We will honour Your request to delete Your data, as described more fully below, unless We are required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We’ve transmitted Your data, delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data.
9. YOUR LEGAL RIGHTS
9.1 Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
9.2 If you are within the UK, you can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us at coach@themarriagepartnership.com
9.3 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
9.4 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
9.5 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
10. THIRD-PARTY LINKS
10.1 This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
10.2 As a courtesy we have included links to many of those privacy policies below:-
10.2.1 Google Analytics: You can opt-out of having Your activity on Our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about Your visits to Our website. For more information about Google’s Privacy Policy, please visit: https://policies.google.com/privacy?hl=en-US
10.2.2 Twitter / X: You can opt-out of Twitter’s /X’s internet-based ads by visiting: https://help.twitter.com/en/resources/how-you-can-control-your-privacy
10.2.3 You can learn more about Twitter’s / X’s Privacy Policy at https://twitter.com/en/privacy.
10.2.4 Facebook: You can adjust Facebook’s ads are shown to you by visiting: https://www.facebook.com/help/568137493302217.
10.2.5 You can learn more about Facebook’s Privacy Policy at: https://www.facebook.com/privacy/policy/.
10.2.6 You can learn more about Instagram’s Privacy Policy at: https://privacycenter.instagram.com/policy
10.2.7 You can learn more about Acuity scheduler privacy at the same place as Squarespace at: https://www.squarespace.com/privacy
10.2.8 You can learn more about Zoom’s Privacy Policy at: https://explore.zoom.us/en/privacy
10.2.9 You can learn more about foccusinc.com Terms and Conditions at: https://foccusinc.com/terms.aspx and their Privacy Policy at: https://foccusinc.com/RegisterFacilitatorStep2.aspx
10.2.10 You can learn more about Convertkit’s Privacy Policy at: https://convertkit.com/privacy
10.2.11 You can learn more about YouTube’s and Pinterests Privacy Policy by searching for them in the country you reside.
11. COOKIES
11.1 You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see Cookie Policy